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Tire Service Blog

Personal Feedback From Our Customers!

Hi.

 

I and my family have been using Tire World for many years. Always honest, friendly, competent service. Thank you!

 

But today was exceptionally good. My tire light came on and just before a long trip, I needed to have it checked. I pulled in to the Northgate store this morning and could tell they were probably slammed as the parking lot was almost totally full (had never seen it like that). I thought that I'd at least stop in to see if I could make an appointment.

 

One of the guys simply said, let's start with you pulling up to the front bay and we'll check it out. Within minutes, a mechanic checked all my tires and topped them off with nitrogen. No charge, no hassle, just outstanding customer service.

 

I am a lifelong customer.

 

Thank you and your team.

 

I would have posted this on Google but I am very reluctant to use public forums.

 

Larry McCooey, 10/6/16

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Good morning Terry,

 

I wanted to give a big thank you to Louis at your S. Nevada location.

 

I was attending my Grandmother’s funeral last Friday, and when I walked out I had a flat tire.  Usually, I would go to whomever, but I remembered that our company does business with you and vice versa.

 

I made a call to that location, and spoke with Louis. Louis was so kind, knowledgeable, and friendly. During a very difficult time in my life, and an obviously emotional day Louis made everything better. Words cannot describe how impressed I was with Louis! I will definitely bring my car there from now on and spread the word about how great Tire World is!

 

Crystal L. Jones - 4/11/16

----------------------------------------------------------------------------------------------------------------------Your guys at Tire World Colorado Springs south did a great job for me today. I brought my Prius in for an oil change and asked for a price to re-attach the shield beneath the radiator. They did the work in a timely way and re-attached the shield without charge. I'll go to Tire World for my auto maintenance and tires from now on. Thanks to manager Rick Faler and your mechanics.

Pete Baril - 5/2/16
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Your guys at Tire World Colorado Springs south did a great job for me today. I brought my Prius in for an oil change and asked for a price to re-attach the shield beneath the radiator. They did the work in a timely way and re-attached the shield without charge. I'll go to Tire World for my auto maintenance and tires from now on.

Dear Mr. Hoadley,

I just want to let you know that I had an excellent experience with the Cheyenne Meadows store last week.  I have been there several times over the past few years with my 1998 buick century.  Even though my car is old, everyone at the shop treats me very nice and really helps me out, since I do not know much about cars.

Jim, Vince and Rick helped me at the front counter.  I was able to use a coupon from your website to get a good price on an oil change!  Jim followed up with me by phone to let me know that my air filter was really dirty and would be best to change it.  I was really happy with the price and the quality of work that the mechanics do.  I really appreciate the great customer service I receive at the shop!

My brother and my mom also use the cheyenne meadows shop as we live just down the street.  I would most definitely recommend this shop to anyone I know that needs a car repair!

I mentioned to Vince that I might be trying to find a used car that is not quite as old as my current car.  He let me know that they have a really reasonable price to have the car checked out by your mechanics before making a purchase.  I am really glad to know this.  I think this would be really helpful for me.  Also, Rick was at the counter and he mentioned that he knew someone selling a car, similar to what I was looking for.  He showed me a picture of it on his phone.  I really appreciated all of these great car hunting tips as I do not know much about cars and especially with trying to buy a used car, I need to make sure I am getting a car that is in good repair.

I always see all of the other customers in the store getting great customer service as well.  This shop services a lot of soldiers and their families from fort carson. I am so glad for these folks to have the peace of mind that they are getting  their car serviced or repaired at a really good shop.

Just want to Thank everyone at the Cheyenne Meadows store for taking so much pride in how they work on cars and for the professional, courteous manner in which they serve all of us as customers at the store.  We really appreciate it.  So glad I can count on Tire world to fix my car really well and treat me so nicely, as well.

Wanted to let you know, Mr. Hoadley, that everyone at Tire world south is working really hard to take care of all of our cars and also take the time to make it a positive experience for us!  I hope everyone at the store will receive some recognition for the hard work they do every day!

Thank you so much, Mr. Hoadley.

Sincerely,

Carolyn Turner - 1/13/16

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"We are from KC on vacation. Had a tire blow out less than 12 hours into it (gotta love CO potholes) haha Stopped by the downtown shop and thankfully Luis greeted us ! That man went above and beyond to make sure we were taken care of in a timely fashion. He deserves a raise !! We can not begin to express our gratitude for this employee. He by far exceeded our needs. Now we can get back to enjoying beautiful Colorado ! Thanks Luis !"

 - Madison Busi 6/4/16


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"Never had a bad experience at Tire World. These folks are kind and genuine and have always been honest with me. will never take my vehicle anywhere else :) thanks guys!" 

-Ali Jo Meier 5/28/16


Written on Tuesday, May 3, 2016 by
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