Downtown Testimonials

“Dear Neil,

Thank you so much for your professional service, warm welcome & quality work. My tires are great & my car is happy! I wanted to say thank you also for the kindness you showed to an elderly woman who brought her care in for service. She was very upset & fearful that her service needs would cause a problem or get someone in trouble. You were gentle with her. Your reassured her “it was fine, no trouble at all.” You spent a few minutes talking to her & just being a friend. She told me that you were such a sweetheart. A kind your man with his head on straight. I told her I completely agreed. Thank you Neil for your good work & your compassion. It might have been routine for you but you made of our days!”

Amber B.

“I just wanted to let you know how much I appreciated your excellent customer service and follow up. It certainly is nice to know that service, quality and promptness still exist in business. Tire World has my recommendation to anyone who needs assistance with their vehicle…whether it be new tires or something more serious….

Again, thank you for everything.”

Dee P.

“Just a quick note to say your service and support is truly unreal. Your downtown store on Nevada was so helpful and kind I was so suppressed [sic] at the attention we received from Mark. It was just so surprisingly unexpected that we ate [sic] now lifetime customers of tire world from this point on. Thank you for your commitment to the customer and providing an invaluable service.”

Sam F.

“I am writing to express to you my gratitude. I brought my car in when my service engine soon light came on. I have never taken my car to a non-dealer auto shop; so bringing my car in was a bit of a risk. I was more than

Pleased with your service and level of professionalism you and your staff displayed.

I thank you so much for helping me out. My car needed a simple fix and you offered me a simple solution. I also appreciate the fact that you explained what was going on instead of just telling me I needed to fix it and not telling me what “it” is. The normal dealership I take it to would have offered me a fix to everything slightly wrong with my vehicle and not explained what they were doing making my pocket book and my confidence feel robbed.

I will continue to bring my vehicle to you and your staff because of your manner of handling customer care and the vehicle itself.”

Cory R.

“Dear Mark,

I was in the other day having a spare set of tires put on my Jeep. Not only was the service fast, the reception & paperwork friendly & efficient; but the cost was nearly 10% less than the est. price.

While I was there, the assistant manager Mr. Neil Cooper went out of his way to reassure & comfort a disabled elderly woman who was upset & afraid what she needed done on her care was going to be a problem. He was kind, he spent time having a conversation with her & made sure her needs were met & she was squared away. It (is) sad to say that kind of customer service & basic human compassion is rare, but it’s true. You have a gem in denim working your front counter. Thank you for everything!”

Amber B.

Downtown Testimonials

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